🔏 jilf Privacy Policy

1. Introduction

jilf ("jilf", "we", "us", "our") operates the online gaming platform accessible at jilf.win. We understand that privacy matters deeply to our players across the Philippines — from Manila to Cebu to Davao — and we take our obligations as a data controller seriously.

This Privacy Policy describes how jilf collects, processes, stores, and protects the personal data of users ("you", "your") who visit jilf.win or hold a registered jilf account. It also sets out the rights you have over your personal data and how you can exercise them.

By using jilf.win or registering a jilf account, you acknowledge that you have read and understood this Privacy Policy. If you do not agree to the practices described here, please do not use the jilf platform.

2. Data Controller

jilf is the data controller responsible for personal data collected through jilf.win. For all privacy-related inquiries, you may contact us at:

Email: [email protected]
Platform: jilf.win
Support Hours: 8:00 AM – 12:00 AM PHT, daily

3. Personal Data We Collect

jilf collects the following categories of personal data:

3.1 Registration Data

• Full legal name
• Date of birth (for age verification — you must be 21 or older)
• Philippine mobile number
• Email address
• Username and encrypted password
• Residential address (where required for KYC)

3.2 Identity Verification (KYC) Data

• Copies of government-issued Philippine ID (e.g., SSS, PhilHealth, driver's license, or passport)
• Selfie or liveness verification image (where required)
• Tax Identification Number (TIN), where applicable

3.3 Financial Data

• GCash account number or Maya wallet number
• Bank account details (BPI, BDO, Metrobank, UnionBank, etc.) for withdrawals
• Transaction history: deposits, withdrawals, bonus credits, wager amounts, and winnings — all in PHP

3.4 Gameplay Data

• Games played, session durations, bet histories, and game outcomes
• Responsible gaming tool settings (deposit limits, self-exclusion status, session reminders)
• Bonus usage and wagering progress

3.5 Technical Data

• IP address and approximate geographic location
• Device type, operating system, and browser version
• Mobile carrier (Globe, Smart, DITO, etc.) where inferable
• Cookie identifiers and session tokens
• Login timestamps and access logs

3.6 Communications Data

• Support chat transcripts and email correspondence with jilf agents
• Feedback, complaints, and survey responses
• Marketing communication preferences

4. How We Collect Your Data

jilf collects personal data through the following means:

• Direct submission: When you register, complete KYC, make a deposit or withdrawal, contact support, or respond to surveys.
• Automatic collection: Through cookies, server logs, and analytics tools that record your interactions with jilf.win.
• Third-party sources: From payment processors (GCash, Maya, bank APIs) confirming transaction status; from identity verification services confirming document authenticity.

5. How jilf Uses Your Personal Data

jilf processes your personal data for the following purposes:

• Account management: To register your jilf account, authenticate your identity at login, and maintain accurate records of your account status.
• Age and identity verification: To ensure compliance with the PAGCOR requirement that all players be 21 years of age or older, and to comply with Anti-Money Laundering Act (AMLA) obligations.
• Payment processing: To process deposits and withdrawals in PHP via GCash, Maya, and local banks; to reconcile transactions and investigate payment disputes.
• Game operation: To deliver game sessions, calculate outcomes, record wager histories, and apply winnings and bonuses to your jilf account.
• Fraud and security: To detect unauthorized access, prevent multi-accounting, investigate suspected fraud or collusion, and report suspicious transactions as required by AMLA and PAGCOR.
• Responsible gaming: To monitor gameplay patterns for indicators of problem gambling, enforce self-exclusion requests, and apply deposit or session limits you have set.
• Customer support: To respond to your queries, resolve complaints, and improve service quality based on feedback.
• Marketing: To send you promotional offers, bonus notifications, and platform updates — subject to your communication preferences. You may opt out of marketing communications at any time.
• Legal compliance: To comply with applicable Philippine laws, regulatory directives from PAGCOR, and court orders.
• Platform improvement: To analyze aggregated, anonymized usage data to improve game offerings, payment flows, and the overall jilf player experience.

6. Legal Basis for Processing

jilf processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations:

• Contract performance: Processing necessary to register your account, process payments, and deliver game services under the jilf Terms and Conditions.
• Legal obligation: Processing required to comply with PAGCOR, AMLA, and other applicable Philippine regulatory requirements.
• Legitimate interests: Processing for fraud prevention, platform security, and responsible gaming monitoring, where such interests are not overridden by your rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have provided specific, informed consent. You may withdraw consent at any time.

7. Data Sharing and Disclosure

jilf does not sell your personal data. We share personal data only in the following circumstances:

• Payment processors: GCash, Maya, BPI, BDO, Metrobank, UnionBank, 7-Eleven Cliqq, Coins.ph, and USDT TRC20 operators receive necessary financial data to execute transactions.
• Identity verification providers: Third-party KYC service providers receive ID document images and selfies solely for verification purposes.
• Game software providers: Game studios (e.g., PG Soft, Pragmatic Play, Jili) may receive anonymized session data to resolve technical disputes; they do not receive personally identifying information beyond what is strictly necessary.
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), and law enforcement agencies, where disclosure is required by law, court order, or regulatory directive.
• Service providers: Cloud hosting providers, analytics platforms, and customer support tools that process data on jilf's behalf under data processing agreements that prohibit independent use of your data.

All third parties with whom jilf shares personal data are required to handle that data in accordance with applicable Philippine data privacy laws.

8. International Data Transfers

Some of jilf's service providers — including cloud infrastructure and game software vendors — may be located outside the Philippines. Where personal data is transferred internationally, jilf ensures that appropriate safeguards are in place, including contractual protections consistent with the National Privacy Commission's guidelines on cross-border data transfers.

9. Data Retention

jilf retains personal data for as long as necessary to fulfill the purposes described in this Policy, subject to the following:

• Active account data: Retained for the duration of your account and for 5 years after closure, as required under PAGCOR and AMLA record-keeping obligations.
• KYC documents: Retained for a minimum of 5 years from account closure, consistent with AMLA requirements.
• Transaction records: Retained for 5 years from the date of each transaction.
• Support communications: Retained for 2 years from the date of the interaction.
• Marketing data: Retained until you withdraw consent or request deletion, whichever is earlier.

After the applicable retention period, personal data is securely deleted or anonymized.

10. Cookies and Tracking Technologies

jilf.win uses cookies and similar tracking technologies to operate the platform, remember your preferences, authenticate your session, and analyze usage patterns. The types of cookies used include:

• Essential cookies: Required for the platform to function. These cannot be disabled without breaking core functionality such as login sessions.
• Analytics cookies: Used to understand aggregate usage patterns and improve the jilf platform. Data is anonymized before analysis.
• Preference cookies: Remember your settings such as language preference and last-played game.

You may manage non-essential cookies through your browser settings. Disabling essential cookies will prevent you from accessing your jilf account.

11. Security of Your Personal Data

jilf implements industry-standard technical and organizational security measures to protect your personal data, including:

• 256-bit SSL/TLS encryption for all data transmitted between your device and jilf.win;
• Encrypted storage of passwords using one-way hashing algorithms;
• Access controls restricting jilf employee access to personal data on a need-to-know basis;
• Regular security audits and penetration testing of the jilf platform;
• SMS OTP and two-factor authentication options for account access.

While jilf takes significant steps to protect your data, no online system can guarantee absolute security. In the event of a data breach that poses a risk to your rights and freedoms, jilf will notify affected players and the National Privacy Commission as required by law.

12. Your Privacy Rights

Under the Philippine Data Privacy Act (RA 10173), you have the following rights with respect to your personal data held by jilf:

• Right to be informed: To know what personal data jilf collects and how it is used — which this Policy addresses.
• Right of access: To request a copy of the personal data jilf holds about you.
• Right to rectification: To request correction of inaccurate or incomplete personal data.
• Right to erasure: To request deletion of your personal data, subject to jilf's legal retention obligations.
• Right to data portability: To receive your data in a structured, machine-readable format.
• Right to object: To object to processing based on legitimate interests, including direct marketing.
• Right to withdraw consent: Where processing is based on consent, to withdraw that consent at any time without affecting prior processing.

To exercise any of these rights, contact jilf at [email protected]. jilf will respond to verified requests within 30 calendar days. We may need to verify your identity before processing a request.

13. Minors and Age Restriction

jilf strictly prohibits use of the platform by anyone under the age of 21. jilf does not knowingly collect personal data from individuals under 21. If we become aware that personal data of an underage individual has been collected, we will delete it immediately and close the associated account. If you believe a minor has registered on jilf, please notify us at [email protected].

14. Third-Party Links

jilf.win may contain references to game developers or payment partners whose own privacy practices apply to data you share directly with them. jilf is not responsible for the privacy practices of third parties. This Policy applies solely to data processed by jilf through jilf.win.

15. Changes to This Privacy Policy

jilf may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. The updated Policy will be posted at jilf.win/privacy-policy with a revised effective date. For material changes, jilf will notify registered players via email or in-platform notification at least 7 days before the change takes effect. Continued use of jilf following the effective date constitutes acceptance of the revised Policy.

16. Contact and Complaints

For any privacy-related questions, requests, or complaints, contact jilf at:

Email: [email protected]
Support Hours: 8:00 AM – 12:00 AM PHT, daily

If you believe jilf has not adequately addressed your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (privacy.gov.ph).

This Privacy Policy was last reviewed and updated in June 2026 in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.